1. Introduction
Golf Scran ("we", "us", "our") is a product of Add Jam, a company registered in Scotland, United Kingdom. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and platform at www.golfscran.com (the "Service").
For the purposes of the UK General Data Protection Regulation (UK GDPR), the data controller is Add Jam, Glasgow, Scotland. You can contact us at hello@golfscran.com or by phone at 0141 846 0040.
2. Information We Collect
Information you provide
- Account information: When you create an account, we collect your name, email address, and club details.
- Order information: When golfers place orders, we collect order details and payment information. Payment card details are processed directly by Stripe and never stored on our servers.
- Contact information: When you contact us via our contact form, we collect your name, email address, and message content.
- Menu and course data: Information you provide about your club's menu items, courses, and facilities.
Information collected automatically
- Usage data: We collect information about how you interact with the Service, including pages visited and features used.
- Device information: Browser type, operating system, and device type.
- Cookies: We use essential cookies to operate the Service and optional analytics cookies with your consent.
3. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain the Service
- Process orders and payments
- Send you service-related communications
- Provide customer support
- Analyse usage patterns to improve the Service
- Comply with legal obligations
4. Legal Basis for Processing
We process your personal data under the following legal bases:
- Contract: Processing necessary to perform our contract with you (e.g., providing the Service, processing orders).
- Legitimate interests: Processing necessary for our legitimate interests (e.g., improving the Service, fraud prevention), where these are not overridden by your rights.
- Consent: Where you have given consent for specific processing activities (e.g., marketing communications, analytics cookies).
- Legal obligation: Processing necessary to comply with a legal obligation.
5. Data Sharing
We share your information only in the following circumstances:
- Stripe: Payment processing is handled by Stripe, Inc. Their privacy policy governs payment data.
- Service providers: We use trusted third-party services for hosting, email delivery, and analytics.
- Legal requirements: We may disclose information if required by law or to protect our rights.
We do not sell your personal data to third parties.
6. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. When your data is no longer needed, we will securely delete or anonymise it.
7. Your Rights
Under UK GDPR, you have the right to:
- Access: Request a copy of the personal data we hold about you.
- Rectification: Request correction of inaccurate personal data.
- Erasure: Request deletion of your personal data in certain circumstances.
- Restriction: Request restriction of processing of your personal data.
- Portability: Request transfer of your personal data in a structured, machine-readable format.
- Objection: Object to processing of your personal data based on legitimate interests.
To exercise any of these rights, please contact us at hello@golfscran.com.
8. Cookies
We use essential cookies that are necessary for the Service to function. We also use optional analytics cookies, which you can accept or decline through our cookie consent banner. You can change your cookie preferences at any time.
9. Data Security
We implement appropriate technical and organisational measures to protect your personal data, including encryption in transit (SSL/TLS), secure hosting, and access controls. However, no method of transmission over the Internet is 100% secure.
10. Children's Privacy
The Service is not directed to individuals under 16. We do not knowingly collect personal data from children under 16.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page with a revised "last updated" date.
12. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Golf Scran is a product of Add Jam, Glasgow, Scotland.
